Our fastest speeds,
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Broadband Service Terms & Conditions
Customer Complaints Policy
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Fair Usage Policy
perfect for full homes
Meet ultrafast, full fibre broadband.
Get speeds 11x faster than the UK average.
Backed by 'Excellent' customer service.
Need help ordering? Call us on 02039 255 299
All the speed you need to stream, share, work and play - reliably
Our ultrafast, gigabit-capable broadband delivers the power of 'full fibre' directly into your home - empowering everyone to video call, game, meme and stream on more devices all at the same time.
Consoles, tablets, PCs and phones, whichever screens and devices you choose - the more speed you have, the more you can all do, together.
Have the best time, with everyone online
Stream to your heart's content, no interruptions
No more buffering, no more random drop-outs, and no pixelated attempts by your streaming service to try and 'get by'. You deserve better.
Lag free, low latency gaming
With pings as low as 5ms or less, and more bandwidth than you can shake a stick at, you'll have no excuses for having a bad KDR ever again.
Working from home has its challenges, uploading huge spreadsheets, creative work and projects used to be one of them. Not any more.
Upload files in a flash
Speed Guarantee
Never miss a beat, with guaranteed speeds and 99.9% uptime. You get the performance you pay for.
BetterNet 1,000
Ultrafast, FTTP full fibre Broadband
Future-proof your home, with our fastest full fibre speed.
Brilliant for gamers, creators and power users
900+
mbps
Average wired download speed
just £45 /month
Unlimited data
900+ mbps up & down
18 month plan
No line rental needed
£0 activation fee
£0 install fee
BetterNet 500
Ultrafast, FTTP full fibre Broadband
Excellent for big families, large households and TV streamers
500
mbps
Average wired download speed
just £33 /month
Unlimited data
500 mbps up & down
18 month plan
No line rental needed
£0 activation fee
£0 install fee
BetterNet 100
Ultrafast, FTTP full fibre Broadband
Excellent for big families, large households and TV streamers
100
mbps
Average wired download speed
just £25 /month
Unlimited data
100 mbps up & down
18 month plan
No line rental needed
£0 activation fee
£0 install fee
Stuck in a Contract?
Being tied down is a pain, but we can help.
If you share your details with us, we'll be in touch before your current contract ends.
Just click the button below, find your address and add your details.
We think you'll love us, here's why...
Ultra reliable
Full fibre is more robust an reliable than old copper cables, so our customers get 99.9% uptime
Unlimited data
Stream, browse, download and game 24/7 without limits and without throttling.
No sneaky fees
Installation and activation is free and you don't need line rental. You pay your monthly subscription, that's it.
We want you to stay because you want to, not because you're tied into a lengthy contract. So you can choose one of our month-to-month rolling plans
Stay flexible
Something not working? If there's an issue with our kit we'll come our right away and put it right for you, at no cost*
Free servicing & repairs*
Next generation broadband, for a flexible, digital future
Times have changed.
More people are working remotely, and most find themselves hopping between 2-3 devices each day.
Most copper-based networks are already struggling to keep up, even when you're on their fastest plan.
With more devices than ever, and more people to serve - your broadband's under a lot of pressure.
Your needs will continue to grow (8k high-definition streaming is coming soon!) - and you need a future-proof solution that can keep up, and give you the room to grow should you need it.
That's why we're bringing fibre optic cable directly into your home, known as Fibre to the Premise (FTTP).
This is how we're able to deliver speeds up to 900mbps+ while other well-known brands can't.
That's because other providers often take the fibre to a green cabinet down the road, and then patch that into your home via old copper cables, known as Fibre to the Cabinet (FTTC) - stopping you from getting all that full fibre broadband offers.
After thorough real-world testing, we found the best router for the job was the Icotera i4850, offering robust and reliable Wi-Fi 5 technology which outperformed early iterations of Wi-Fi 6 in providing total coverage for the home.
Your full fibre questions answered
What is 'full fibre' broadband?
Fibre to the Premesis (FTTP) is what we commonly call 'full fibre' broadband. 'Full fibre' means that your home is linked directly to our infrastructure with fibre cable so you get the greatest speeds possible. This is better than 'Fibre to the cabinet' (FTTC) which means fibre cable from the network connects to a green box a few streets away from you - where old, speed limiting copper cable is then used to carry your broadband connection from the cabinet into your home; Copper wire then becomes a bottleneck for bandwidth and speed - you can avoid that now.
Can I get full fibre broadband at my address?
Our full fibre broadband is available to anyone who lives in our coverage areas. This areas are growing, so to find out if you're covered, and to see what packages are available, please enter your postcode into our broadband coverage checker. You should then see what services are live, and which fantastic deals you can order or pre-order.
How fast is full fibre broadband?
Because the fibre cable comes directly into your home, you can get speeds up to, and beyond, 950 megabits per second. This means you can stream programmes in HD on more than 30 devices without any loss of quality, and you can download the latest games in minutes, instead of hours or days. Better still, our broadband is as fast at uploading files, as it is at downloading them - so if you're uploading videos to YouTube or sending big files to colleagues at work, it'll be done in a flash.
Right now, we offer speeds of 100mbps (BetterNet 100), 500mbps (BetterNet 500) and 900+mbps (BetterNet 1,000)
How quickly can I get full fibre broadband installed?
If you're in an area that's currently 'live' - you should be installed and up and running within 5-10 working days. If you're in an area where we're still building the network, you can pre-order your chosen package and as soon as the service goes live, our install team will contact you to arrange an install date.
Are there really no activation, install or line rental fees?
None. None at all. We want you to try us out, and to recommend us to your friends and family - so we charge a fixed and fair monthly fee, and that's it. No hidden fees, and no nasty surprises.
Will you need to dig up my driveway or drill through my walls?
In the majority of cases, we use existing telephone poles and underground ducts to get our full fibre cable to your property, so it's rare that we need to dig up a garden or driveway. But, if any special treatment is needed, we'll speak to you beforehand to make sure you're happy with any needed changes. We may need to drill a hole through your exterior wall to pass the fibre cable into your home, but if you're already with another provider like Virgin - we should be able to use the holes that have already been drilled.
*doesn't apply to intentional damage, or serious accidental damage to the equipment
Meet ultrafast, full fibre broadband.
Get speeds 11x faster than the UK average.
Backed by 'Excellent' customer service.
Working from home has its challenges, uploading huge spreadsheets, creative work and projects used to be one of them. Not any more.
Upload files in a flash
Lag free, low latency gaming
With pings as low as 5ms or less, and more bandwidth than you can shake a stick at, you'll have no excuses for having a bad KDR ever again.
Stream to your heart's content, no interruptions
No more buffering, no more random drop-outs, and no pixelated attempts by your streaming service to try and 'get by'. You deserve better.
Consoles, tablets, PCs and phones, whichever screens and devices you choose - the more speed you have, the more you can all do, together.
Have the best time, with everyone online
Our ultrafast, gigabit-capable broadband delivers the power of 'full fibre' directly into your home - empowering everyone to video call, game, meme and stream on more devices all at the same time.
Never miss a beat, with guaranteed speeds and 99.9% uptime. You get the performance you pay for.
Speed Guarantee
BetterNet 1,000
Ultrafast, FTTP full fibre Broadband
Future-proof your home, with our fastest full fibre speed.
Brilliant for gamers, creators and power users
950+
mbps
Average wired download speed
Free for 6 months
then £49 /month
Unlimited data
950+ mbps up & down
1 month rolling contract
Switch plans anytime
No line rental needed
£0 activation fee
£0 install fee
Ideal for smaller homes, for browsing, shopping, and for working from home
BetterNet 100
Ultrafast, FTTP full fibre Broadband
100
Mbps
Average wired download speed
just £25 /month
Unlimited data
100mbps up & down
18 month plan
£0 install fee
No line rental needed
£0 activation fee
That's why we're bringing fibre optic cable directly into your home, known as Fibre to the Premise (FTTP).
This is how we're able to deliver speeds up to 900mbps+ while other well-known brands can't.
That's because other providers often take the fibre to a green cabinet down the road, and then patch that into your home via old copper cables, known as Fibre to the Cabinet (FTTC) - stopping you from getting all that full fibre broadband offers.
After thorough real-world testing, we found the best router for the job was the Icotera i4850, offering robust and reliable Wi-Fi 5 technology which outperformed early iterations of Wi-Fi 6 in providing total coverage for the home.
Times have changed.
More people are working remotely, and most find themselves hopping between 2-3 devices each day.
Most copper-based networks are already struggling to keep up, even when you're on their fastest plan.
With more devices than ever, and more people to serve - your broadband's under a lot of pressure.
Your needs will continue to grow (8k high-definition streaming is coming soon!) - and you need a future-proof solution that can keep up, and give you the room to grow should you need it.
Excellent for big families, large households and TV streamers with many people online at the same time
BetterNet 500
Ultrafast, FTTP full fibre Broadband
500
Mbps
Average wired download speed
just £33 /month
Unlimited data
500mbps up & down
18 month plan
£0 install fee
No line rental needed
£0 activation fee
900+
Mbps
Average wired download speed
just £45 /month
Unlimited data
900+mbps up & down
18 month plan
£0 install fee
No line rental needed
£0 activation fee
Future-proof your home, with our fastest full fibre speed. Brilliant for gamers, creators and power users
BetterNet 1,000
Ultrafast, FTTP full fibre Broadband
Stuck in a contract?
Being tied down is a pain, but we can help.
If you share your details with us, we'll be in touch before your current contract ends.
Just click the button below, find your address and add your details.
We think you'll love us. Here's why...
Stream, browse, download and game 24/7 without limits and without throttling
Unlimited data
Full fibre is more robust an reliable than old copper cables, so our customers get 99.9% uptime
Ultra reliable
Whether you prefer to call, email, or log a ticket - our agents are on-hand to provide 'excellent' customer service
'Excellent' customer service
Something not working? If there's an issue with our kit we'll come our right away and put it right for you, at no cost*
Free servicing & repairs*
We want you to stay because you want to, not because you're tied into a lengthy contract. So you can choose one of our month-to-month rolling plans
Stay flexible
No sneaky fees
Installation and activation is free and you don't need line rental. You pay your monthly subscription, that's it
*doesn't apply to intentional damage, or serious accidental damage to the equipment
Privacy & Cookie Policy
Broadband Service Terms & Conditions
Customer Complaints Policy
Promotional Terms & Conditions
Price Book
Fair Usage Policy
What is 'full fibre' broadband?
Fibre to the Premesis (FTTP) is what we commonly call 'full fibre' broadband. 'Full fibre' means that your home is linked directly to our infrastructure with fibre cable so you get the greatest speeds possible. This is better than 'Fibre to the cabinet' (FTTC) which means fibre cable from the network connects to a green box a few streets away from you - where old, speed limiting copper cable is then used to carry your broadband connection from the cabinet into your home; Copper wire then becomes a bottleneck for bandwidth and speed - you can avoid that now.
Can I get full fibre broadband at my address?
Our full fibre broadband is available to anyone who lives in our coverage areas. This areas are growing, so to find out if you're covered, and to see what packages are available, please enter your postcode into our broadband coverage checker. You should then see what services are live, and which fantastic deals you can order or pre-order.
How fast is full fibre broadband?
Because the fibre cable comes directly into your home, you can get speeds up to, and beyond, 950 megabits per second. This means you can stream programmes in HD on more than 30 devices without any loss of quality, and you can download the latest games in minutes, instead of hours or days. Better still, our broadband is as fast at uploading files, as it is at downloading them - so if you're uploading videos to YouTube or sending big files to colleagues at work, it'll be done in a flash.
Right now, we offer speeds of 100mbps (BetterNet 100), 500mbps (BetterNet 500) and 900+mbps (BetterNet 1,000)
How quickly can I get full fibre broadband installed?
If you're in an area that's currently 'live' - you should be installed and up and running within 5-10 working days. If you're in an area where we're still building the network, you can pre-order your chosen package and as soon as the service goes live, our install team will contact you to arrange an install date.
Are there really no activation, install or line rental fees?
None. None at all. We want you to try us out, and to recommend us to your friends and family - so we charge a fixed and fair monthly fee, and that's it. No hidden fees, and no nasty surprises.
Will you need to dig up my driveway or drill through my walls?
In the majority of cases, we use existing telephone poles and underground ducts to get our full fibre cable to your property, so it's rare that we need to dig up a garden or driveway. But, if any special treatment is needed, we'll speak to you beforehand to make sure you're happy with any needed changes. We may need to drill a hole through your exterior wall to pass the fibre cable into your home, but if you're already with another provider like Virgin - we should be able to use the holes that have already been drilled.
Your full fibre broadband questions, answered
'Excellent' customer service
Whether you prefer to call, email, or log a ticket - our agents are on-hand to provide 'excellent' customer service
Need help ordering?
Call us on 02039 255 299
*The UK’s average broadband speeds are 80.2Mbps for downloads and 21.6Mbps for uploads, compared to brsk’s top average speed of 900Mbps which is achieved through a wired connection. Average speeds taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period May 2021. Average speeds, achievable by 50% of users, are 900Mb on a 1Gb connections, 500Mb on a 500Mb connection and 100Mb on a 100Mb connection. 900Mb speed is not achievable by a single device over wifi, for this speed a wired connection is required. See brsk terms and conditions for more details.
*The UK’s average broadband speeds are 80.2Mbps for downloads and 21.6Mbps for uploads, compared to brsk’s top average speed of 900Mbps which is achieved through a wired connection. Average speeds taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period May 2021. Average speeds, achievable by 50% of users, are 900Mb on a 1Gb connections, 500Mb on a 500Mb connection and 100Mb on a 100Mb connection. 900Mb speed is not achievable by a single device over wifi, for this speed a wired connection is required. See brsk terms and conditions for more details.
Compare Brsk with other broadband providers
The comparison stats in the table below were accurate on 21st December 2021 and show competitor prices and speeds as advertised on their respective websites
| Brsk Betternet 500 | Sky Ultrafast | Virgin M50 | |
|---|---|---|---|
| Monthly Price | £33 | £35 | £33 |
| Setup Fee | Free | £19.95 | £35 |
| Upload Speed | 500 Mb/s | 27 Mb/s | 5 Mb/s |
| Download Speed | 500 Mb/s | 145 Mb/s | 54 Mb/s |
| Trustpilot Score | 4.5 / 5 | 1.3 / 5 | 2.2 / 5 |
| Brsk Betternet 500 | |
|---|---|
| Monthly Price | £33 |
| Setup Fee | Free |
| Upload Speed | 500 Mb/s |
| Download Speed | 500 Mb/s |
| Trustpilot Score | 4.5 / 5 |
| Sky Ultrafast | |
|---|---|
| Monthly Price | £35 |
| Setup Fee | £19.95 |
| Upload Speed | 27 Mb/s |
| Download Speed | 145 Mb/s |
| Trustpilot Score | 1.3 / 5 |
| Virgin M50 | |
|---|---|
| Monthly Price | £33 |
| Setup Fee | £35 |
| Upload Speed | 5 Mb/s |
| Download Speed | 54 Mb/s |
| Trustpilot Score | 2.2 / 5 |